20th March 2020
Dear friends,
In regards to the current Coronavirus crisis, whilst the Government has advised against all non-essential travel, there has been no direct advice given on domestic travel within the UK for businesses such as ourselves.
In order to protect our loved ones, communities and clients, it is with deep regret and heavy hearts we have decided to close Campsie Campers until 1st June 2020.
We will be available for communication but will no longer be sending our Campervans on the road during this time.
As a small, family run business on the cusp of expansion, we are deeply saddened to announce this news.
However, we feel it irresponsible to continue trading until Government measures to restrict travel are officially imposed in the UK.
In order to prevent undue pressure on remote community services and to prevent further spread of COVID-19, we have taken the moral decision to no longer send our campervans or clients on their travels.
We apologise to all clients affected by this closure. We will contact each of you individually to offer postponement or issue 75% refunds where appropriate and 25% customer credits to be used at a later date, when travel becomes safe again. We hope you find these terms favourable.
We apologise too, to the establishments struggling to stay open in the current climate, with reduced staff numbers and extra safety precautions, that we will no longer be able to support you by sending visitors your way.
We hope you understand our ethical decision is primarily to protect our communities and nation as a whole.
We are accepting new bookings from 1st of June 2020 and will keep up-to-date with information provided by the UK Government as announcements are made.
In the event that imposed travel restrictions by the UK Government (or International Governments that apply to you) affect your reservation after 1stJune 2020, the following flexible cancellation policy will apply:
We wish everyone the best of health in the coming months and hope to welcome you again in the future.
Best wishes,
The Team at Campsie Campers.
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